Effective Date: 1st August 2026 • Last Updated: 25th August 2026
Welcome to SAAXO TRADE ("SAAXO TRADE," "we," "us," or "our").
These Terms & Conditions ("Terms") govern your access to and use of SAAXO TRADE's website, platform, applications, products, services, promotions, trading services, investment-related services, and any other services offered by SAAXO TRADE.
By registering an account, accessing our platform, making a transaction, purchasing a product or service, or otherwise using SAAXO TRADE, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.
If you do not agree with any part of these Terms, you should not use our services.
To use SAAXO TRADE's services, you must:
SAAXO TRADE reserves the right to refuse registration or restrict access where eligibility requirements are not satisfied.
Users may be required to create an account before accessing certain services.
You agree that:
SAAXO TRADE may suspend or terminate accounts containing false, misleading, fraudulent, or incomplete information.
SAAXO TRADE may conduct customer identification, verification, fraud-prevention, anti-money-laundering, and other compliance checks.
You agree to provide information or documentation reasonably required for these purposes.
SAAXO TRADE may delay, reject, suspend, freeze, or restrict a transaction or account where:
SAAXO TRADE may provide various products and services through its platform.
The exact services, pricing, eligibility requirements, transaction limits, processing times, and applicable conditions may vary and may be communicated through the platform or other official SAAXO TRADE communication channels.
SAAXO TRADE reserves the right to modify, suspend, introduce, or discontinue services where reasonably necessary.
Users are responsible for ensuring that all payment information and transaction instructions submitted to SAAXO TRADE are accurate.
Once a transaction has been authorized and processed, cancellation or reversal may not always be possible.
SAAXO TRADE may impose transaction limits, processing requirements, fees, or verification requirements.
Where a transaction fails because of incorrect information supplied by the user, the user may be responsible for any resulting costs or losses, subject to applicable law.
Where SAAXO TRADE provides deposit and withdrawal functionality:
SAAXO TRADE will not be responsible for delays caused by third-party banks, mobile-money providers, payment processors, network providers, or other external service providers beyond its reasonable control.
Where SAAXO TRADE offers trading, investment, or other financial services, users acknowledge that financial markets may involve substantial risk.
Past performance does not guarantee future results.
Users should carefully consider their financial circumstances, objectives, experience, and risk tolerance before participating in any financial activity.
Unless expressly stated otherwise in a written agreement, SAAXO TRADE does not guarantee that a user will make a profit or avoid losses.
⚠ No representation on this platform should be interpreted as a guarantee of investment returns.
Applicable fees and charges may be displayed on the SAAXO TRADE platform or communicated to users before a transaction.
SAAXO TRADE reserves the right to introduce, modify, or remove fees, provided such changes are communicated in accordance with applicable requirements.
Users are responsible for any applicable third-party charges, including charges imposed by banks, payment providers, mobile-money providers, or other intermediaries.
From time to time, SAAXO TRADE may offer promotions, bonuses, referral rewards, competitions, discounts, or other incentives.
Each promotion may have additional rules, eligibility requirements, qualifying conditions, expiry dates, and limitations.
Unless expressly stated otherwise:
Where a promotion conflicts with these Terms, the specific promotional terms will apply to that promotion.
Users must not use SAAXO TRADE to:
Fraudulent, deceptive, dishonest, manipulative, abusive, or unauthorized activity is strictly prohibited.
Where SAAXO TRADE reasonably suspects that an account has been involved in fraudulent activity, SAAXO TRADE reserves the right to immediately suspend, freeze, restrict, or terminate the account without prior notice.
This may include suspected fraud involving deposits, withdrawals, transactions, promotions, referral programs, bonuses, identity verification, multiple accounts, payment methods, or any other SAAXO TRADE service.
SAAXO TRADE may also cancel or withhold promotional rewards, bonuses, referral rewards, or other benefits obtained through suspected fraudulent or abusive activity, subject to applicable law.
SAAXO TRADE reserves the right to investigate suspected fraudulent activity and, where appropriate or legally required, cooperate with relevant authorities.
SAAXO TRADE may suspend, restrict, freeze, or terminate an account where it reasonably believes that:
In cases involving suspected fraud, attempted fraud, serious misconduct, abuse of the platform, unauthorized activity, or violation of applicable law, SAAXO TRADE may terminate the account immediately and without prior notice, to the extent permitted by applicable law.
Termination of an account does not automatically release the user from obligations that arose before termination.
SAAXO TRADE may retain relevant account and transaction records where required for legal, regulatory, security, fraud-prevention, or compliance purposes.
You agree to:
You should never share your password, PIN, OTP, authentication codes, or other security credentials with another person.
SAAXO TRADE will not be responsible for losses resulting from the user's intentional or negligent disclosure of account credentials, subject to applicable law.
All SAAXO TRADE trademarks, logos, designs, software, text, graphics, content, interfaces, and other intellectual property are owned by or licensed to SAAXO TRADE unless otherwise stated.
Users may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit SAAXO TRADE intellectual property without prior written permission.
SAAXO TRADE may collect and process personal information necessary to provide services, verify users, process transactions, prevent fraud, maintain security, comply with legal obligations, and improve its services.
Personal information will be handled in accordance with SAAXO TRADE's Privacy Policy and applicable data-protection laws.
Users should review the Privacy Policy before using the platform.
SAAXO TRADE may rely on third-party providers, including payment processors, banks, mobile-money operators, technology providers, hosting providers, communication services, or other partners.
SAAXO TRADE is not responsible for failures, interruptions, delays, or actions of third parties outside its reasonable control.
Third-party services may also be governed by their own terms and conditions.
SAAXO TRADE aims to maintain reliable and secure services but does not guarantee that the platform will always be available or uninterrupted.
Services may occasionally be unavailable because of:
To the maximum extent permitted by applicable law, SAAXO TRADE shall not be liable for indirect, incidental, consequential, special, or unforeseeable losses arising from the use of its services.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
Users remain responsible for making their own decisions regarding transactions, purchases, trading, or investments.
SAAXO TRADE shall not be responsible for failure or delay caused by circumstances beyond its reasonable control, including natural disasters, government actions, war, civil unrest, cyber incidents, telecommunications failures, power outages, financial-system disruptions, or failures of third-party providers.
Users who have a complaint should first contact SAAXO TRADE through its official customer-support channels.
SAAXO TRADE will make reasonable efforts to investigate and resolve legitimate complaints.
Where a dispute cannot be resolved through customer support, the parties may pursue the dispute-resolution mechanisms available under applicable law.
SAAXO TRADE may update these Terms from time to time to reflect changes in its services, business operations, technology, security requirements, or applicable laws.
Updated Terms may be published through the SAAXO TRADE website or platform.
Continued use of the services after the effective date of updated Terms may constitute acceptance of the revised Terms, where permitted by law.
These Terms shall be governed by and interpreted in accordance with the laws of Kenya.
Any dispute shall be subject to the jurisdiction of the competent courts or dispute-resolution bodies of Kenya, unless otherwise required by applicable law.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or removed to the extent necessary, while the remaining provisions shall continue in full force and effect.
These Terms, together with any applicable Privacy Policy, promotional terms, service-specific agreements, and other documents expressly incorporated by reference, constitute the agreement between the user and SAAXO TRADE regarding the relevant services.
For questions, complaints, account assistance, or clarification regarding these Terms, please contact SAAXO TRADE through its official customer-support channels.
Company: SAAXO TRADE Co.
Website: saaxotrade.com
Email: support@saaxotrade.com
⚠ IMPORTANT NOTICE: These Terms & Conditions are designed to reflect SAAXO TRADE's business model, services, and applicable laws. If you have any questions, please contact our support team.
© 2026 SAAXO TRADE Co. All Rights Reserved.